Emerging Need State 23: Expanding accountabilities

Holding partners to high standards such as the triple bottom line, community contribution, shared values and ethics

“Expanding accountabilities” is the third of three emerging need states at the core of the 7^th (and final) meta need in ConsumerShift.

High standards prevail among these consumers. They are demanding of themselves as well as others. Their system of morality is very important to them, and they feel others should share their concern. They have a set of expectations they bring to any potential transaction or relationship.

They will typically have a strong sustainability ethos, going beyond just the environment to include social and economic justice as well. They may favor local causes and investment in their community. They will typically have a long list of expectations and be drawn to people and organizations that share their concerns. When they find them, they will often form a strong bond and commitment. Andy Hines

About Andy Hines

Dr. Andy Hines is Program Coordinator at the University of Houston’s Graduate Program in Foresight, bringing together the experience he earned as an organizational, consulting, and academic futurist. He is also speaking, workshopping, and consulting through his firm Hinesight.

Before that, he was Managing Director of Social Technologies/Innovaro, and served as an Adjunct Professor with the university since 2004. Hines enjoyed earlier careers as a consulting and organizational futurist. He was a partner with Coates & Jarratt, Inc., a think tank and consulting firm that specialized in the study of the future. He was also Futurist & Senior Ideation Leader at Dow Chemical with a mission of using futures tools and knowledge to turn ideas into new business opportunities. Before that, Hines established and ran the Global Trends Program for the Kellogg Company.

Hines is motivated by a professional hunger to make foresight practical and useful, and he believes that foresight can help deliver the insight that is so needed in today’s organizations and the world. His goal, he says, is to infect as many change agents as possible with this message. Thus, he has honed a skill set designed to make foresight more actionable in organizations.

In this pursuit, he has authored five books: Teaching about the Future: The Basics of Foresight Education (Palgrave Macmillan, 2012); ConsumerShift: How Changing Values Are Reshaping the Consumer Landscape (No Limits Publishing, 2011); Thinking About the Future: Guidelines for Strategic Foresight (Social Technologies, 2007); 2025: Science and Technology Reshapes US and Global Society (Oak Hill, 1997); and Managing Your Future as an Association (ASAE, 1994) and has another in the hands of publishers: Teaching about the Future: The Basics of Foresight Education. He has also authored dozens of articles, speeches, and workshops, including the 2003 Emerald Literati Awards’ Outstanding Paper accolade for best article published in Foresight for “An Audit for Organizational Futurists” and the 2008 award for “Scenarios: The State of the Art.” He has appeared on several radio and television programs, PBS Houston, KRIV-26 News, and the CBS “Early Show.” He also co-founded and is former Chair of the Association of Professional Futurists.

About Andy Hines

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