Five Key Changes in the Future Consumer Landscape 2: Connection

ConsumerShift identifies the changing consumer values and external trends that are remaking the consumer landscape. Five key themes form the core of these changes, making “A CASE” for change. Second, is “C”: Connection.

Life feels out of control. Many have the desire to get reconnected with what is really important in their life. In its extreme form, this could manifest as a sense of angst. The busy-ness of daily life and the need to “keep up” has reached a point where people feel they’ve lost touch with their priorities. Thus they are seeking to scale back, focus, and enjoy those activities they are involved—and not feeling like they are always rushing to the next thing. They want to spend more time with family and friends, get more involved in their community, know who their neighbors are, and who they do business with—in general they want to become more re-engaged with their daily lives. We might call it a search for “authentic connection,” drawing on #1 Authenticity from last week. Andy Hines

About Andy Hines

Dr. Andy Hines is Program Coordinator at the University of Houston’s Graduate Program in Foresight, bringing together the experience he earned as an organizational, consulting, and academic futurist. He is also speaking, workshopping, and consulting through his firm Hinesight.

Before that, he was Managing Director of Social Technologies/Innovaro, and served as an Adjunct Professor with the university since 2004. Hines enjoyed earlier careers as a consulting and organizational futurist. He was a partner with Coates & Jarratt, Inc., a think tank and consulting firm that specialized in the study of the future. He was also Futurist & Senior Ideation Leader at Dow Chemical with a mission of using futures tools and knowledge to turn ideas into new business opportunities. Before that, Hines established and ran the Global Trends Program for the Kellogg Company.

Hines is motivated by a professional hunger to make foresight practical and useful, and he believes that foresight can help deliver the insight that is so needed in today’s organizations and the world. His goal, he says, is to infect as many change agents as possible with this message. Thus, he has honed a skill set designed to make foresight more actionable in organizations.

In this pursuit, he has authored five books: Teaching about the Future: The Basics of Foresight Education (Palgrave Macmillan, 2012); ConsumerShift: How Changing Values Are Reshaping the Consumer Landscape (No Limits Publishing, 2011); Thinking About the Future: Guidelines for Strategic Foresight (Social Technologies, 2007); 2025: Science and Technology Reshapes US and Global Society (Oak Hill, 1997); and Managing Your Future as an Association (ASAE, 1994) and has another in the hands of publishers: Teaching about the Future: The Basics of Foresight Education. He has also authored dozens of articles, speeches, and workshops, including the 2003 Emerald Literati Awards’ Outstanding Paper accolade for best article published in Foresight for “An Audit for Organizational Futurists” and the 2008 award for “Scenarios: The State of the Art.” He has appeared on several radio and television programs, PBS Houston, KRIV-26 News, and the CBS “Early Show.” He also co-founded and is former Chair of the Association of Professional Futurists.

About Andy Hines

Reader Interactions

Leave a Reply Cancel reply